The South Australian government fund the establishment and ongoing operation of a non -government central entry-point crisis and information service for any person experiencing domestic, family or sexual violence in South Australia. The service is to:

a. operate as an all-hours centralised phone and web-based service, incorporating (at a minimum) the accessible communication mechanisms used by 1800RESPECT
b. provide crisis response, including risk assessment and referral to services across a network of South Australian domestic, family and sexual violence organisations
c. develop innovative help seeking pathways for children and young people via a co-design process with children and young people
d. identify the places and spaces across South Australia where people may seek help for domestic, family and sexual violence and work to develop awareness of the central entry-point service within those places and spaces
e. develop a close working relationship withYarrow Place, with guidelines on referrals between the 2 services.

The South Australian government procure and maintain a fit-for-purpose domestic, family and sexual violence records management and information sharing system suitable for use by the central entry-point service as well as the organisations that it refers to. Procurement of
the system must be informed by input from members of the Domestic and Family Violence Safety Alliance regarding the limitations of the Homeless2Home system currently in use. This system must, wherever possible:

a. securely record, store and share information and documentation relevant to domestic, family and sexual violence, including but not limited to a narrative of events, case notes, risk assessment results, needs assessment results and safety plans
b. record and share relevant information regarding both people experiencing and people using violence between relevant organisations and referral points
c. record consistent locational and demographic information
d. be integrated with the accommodation register (see Recommendation 104)
e. be integrated with the technological solution for whole-of-government information sharing (see Recommendation 20)
f. be integrated with the linked-data dashboard (see Recommendation 3)
g. replace the function currently served by the Serial Offender Database.

Consideration should be given to the suitability of this records management and information sharing system to support the secure and efficient administration of the Domestic Violence Disclosure Scheme.

The South Australian government provide additional resources to Child and Family Support Services in the Department of Human Services to expand statewide service availability, with a particular focus on regional and remote areas of South Australia.

The South Australian government resource a pilot of a child protection notification system for pre-birth reports that builds on the existing Corka Bubs program. The pilot should:

a. be run in a regional area
b. include referral pathways for both prebirth child protection reports and referrals from the intended birthing hospital
c. provide wraparound supports including family violence support services, family violence legal support services (such as Family Violence Legal Services Aboriginal Corporation and Aboriginal Legal Rights Movement) and Aboriginal drug and alcohol services.

The South Australian government resource the Commissioner of Police to develop and implement an alternative help-seeking pathway(s) for people experiencing domestic, family and sexual violence. The help-seeking pathway(s) should:

a. not be used in circumstances where a physical police response may be required to ensure safety
b. be optional and require informed consent from the user
c. be available statewide
d. provide consistent, quality and traumainformed responses to people experiencing domestic, family and sexual violence
e. be staffed by employees who have received suitable training on the dynamics of domestic, family and sexual violence, and trauma-informed approaches
f. take steps to improve accessibility for the following priority population groups:

1. young people
2. Aboriginal people
3. CALD people
4. LGBTQIA+ people
5. people with disability
6. older people
7. people living in regional and remote
   communities

g. be integrated with the South Australian Risk Assessment and Management Framework and integrated response model as needed.

The South Australian government, in consultation with SA Health (Yarrow Place) and South Australia Police, develop, implement and resource an alternative and optionally anonymous reporting pathway for people who have experienced sexual violence in South Australia. The pathway should allow the reporting person to choose whether the report is provided to Yarrow Place and/or South Australia Police and allow the reporting person to indicate whether they would like to be contacted, and if so, how.

The Commissioner of Police and SA Health (Yarrow Place) develop a Memorandum of Understanding on the use of information derived from the alternative and optionally anonymous reporting pathway for sexual violence (see Recommendation 51), including consideration of how each agency will best engage with and support the reporting person should they choose to be contacted, and how de-identified data on prevalence and occurrence will be learned from and reported on.

SA Health develop, resource and implement a statewide model of care relating to the availability and conduct of forensic medical examinations across South Australia that includes minimum standards around:
a. trauma-informed training and education for staff
b. the level of supervision and support provided to staff
c. relevant oversight and governance
d. the provision of basic health checks, including checking for signs of strangulation
e. the provision of forensic medical examinations
f. the provision of ‘just in case’ examinations and the storage of collected evidence
g. the use of self-collection kits.

SA Health ensure timely access to forensic medical examinations, ‘just in case’ examinations and health checks for all victims of sexual violence in regional areas through investment in:

a. training and support for staff
b. additional outreach and telephone support from Yarrow Place
c. appropriate storage facilities for evidence collected from ‘just in case’ examinations.

The Attorney-General, in consultation with the Minister for Health and Wellbeing, consider progressing amendments to regulation 8(1)(a) of the Criminal Law (Forensic Procedures) Regulations 2022 (SA) to broaden the scope of who may conduct forensic medical examinations to include registered midwives.

SA Health cease charging victim-survivors who do not have access to Medicare for health
responses to sexual violence, including health assessments, forensic medical examinations and ‘just in case’ examinations.

SA Health review its practices, policies and procedures to ensure that paramedics and other relevant healthcare providers are consistently and confidently screening for and responding to instances of non-fatal strangulation among all young people and adults.

SA Health publish the CPS Model of Care together with timeframes for implementation. In implementing the Model of Care, SA Health must ensure that a CPS health response will be provided to children and young people in all regional and remote areas throughout South Australia.

The South Australian government provide an increase in ongoing funding to the Domestic Violence Disclosure Scheme, with a view to further enhancing the scheme’s statewide accessibility and reach through:

a. the introduction of additional service delivery partners, aimed at improving accessibility and inclusivity for all applicants, including:

1. young people
2. LGBTQIA+ people
3. Aboriginal people
4. CALD people
5. people with disability
6. male victim-survivors

b. ongoing additional loading to regional and remote service delivery partners to facilitate travel for face-to-face meetings where practicable
c. improvements to the Domestic Violence Disclosure Scheme’s online application portal, with a view to:

1. improving accessibility for people who speak other languages
2. improving accessibility for people with disability
3. moving the application portal from South Australia Police’s website to the government’s central domestic, family and sexual violence website (see Recommendation 32).